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Shipping Services & Costs
We offer tracked shipping as standard on all orders.
UK Tracked Delivery (2-3 working days) £4.50 or FREE on orders over £35 GBP
Europe (7-10 working days) from £10.00 GBP
USA (10-20 working days) from £12.50 GBP
Rest of World (10-20 working days) from £10.00 GBP
(Please note timeframes are estimates only as shipping times can fluctuate daily and vary greatly between countries.)
Import Duties & Taxes
If your delivery address is outside the UK you may have to pay import taxes which are your responsibility and you should contact your national customs office for more details.
Please read our Shipping & Returns page for more information
We happily accept returns within 30 days of receiving your order. The cost of returning the items is your responsibility.
UK Returns
If you live in the UK we will send the exchanged items back to you for FREE once we receive your returned items (first exchange only, excluding sale items).
International Returns
If you are an International customer you must cover the costs of postage both ways.
Please read our Shipping & Returns page for more information
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"I just wanted to say I love your bags they are so delightful. I have two and I am about to buy another one thank you for these little beauties."
- Jilly
"Just placed my 3rd order for a friend's birthday. Such great service thank you."
- Theresa
"Your bags are the most talked about items I own. When I’m out in public they’re spoken about at least once a day. They’re a ray of sunshine!"
- Tash
"I even like how the handles attach to one another - I didn’t realise that was a feature on that bag. Very nice indeed!"
- Isolda
"I've received my package! Everything is wonderful!"
- Barbara
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